Privacy Policy
Last Updated: May 15, 2026
HVAC Pros Services is a third-party marketing and referral platform. We help homeowners and businesses connect with vetted licensed contractors for HVAC, plumbing, drain, sewer, water heater, heating, cooling, and related home service requests.
HVAC Pros Services is not a licensed contractor and does not perform, supervise, warranty, or collect payment for HVAC, plumbing, construction, repair, or installation work. Customers contract directly with the licensed contractor they choose to hire.
1. Information We Collect
We may collect information you submit through our website forms, phone calls, text messages, ads, landing pages, booking pages, or other contact methods, including:
- Name
- Phone number
- Email address
- Service address or city
- Service type requested
- Project details or message content
- Call, form, SMS, and website interaction data
2. How We Use Your Information
We may use your information to:
- Respond to your service request
- Connect you with a licensed contractor
- Send your information to a contractor who may contact you directly
- Follow up by phone, text, or email
- Improve our website, ads, and lead routing systems
- Measure marketing performance
- Prevent fraud or misuse
- Comply with legal requirements
3. Contractor Referral & Lead Sharing Disclosure
By submitting your information, you understand and agree that HVAC Pros Services may share your contact information and service request details with vetted licensed contractors, partner companies, or service providers who may contact you directly regarding your project.
Any estimate, contract, service agreement, warranty, permit, workmanship, payment, or service issue is handled directly between you and the contractor you choose to hire.
4. SMS & Text Messaging Policy
By providing your phone number, you agree to receive calls and text messages from HVAC Pros Services and/or its contractor partners regarding your service request, appointment reminders, follow-ups, updates, and promotional messages.
Message and data rates may apply. Message frequency may vary. Consent is not a condition of purchase. You may opt out at any time by replying STOP. For help, reply HELP or contact us at info.hvacpros@gmail.com.
Carriers are not liable for delayed or undelivered messages.
5. Calls, Tracking & Recording
Calls may be monitored, recorded, or tracked for quality assurance, training, customer service, lead routing, and marketing performance purposes.
6. Cookies, Analytics & Advertising
We may use cookies, pixels, analytics tools, call tracking, CRM systems, and advertising platforms to understand website activity, improve user experience, measure ad performance, and deliver relevant marketing.
These tools may include platforms such as Google, Meta/Facebook, CRM providers, call tracking providers, website analytics tools, and advertising partners.
7. How Long We Keep Information
We keep personal information only as long as reasonably necessary for lead routing, customer service, marketing, reporting, legal compliance, and business record purposes.
8. How We Protect Your Information
We use reasonable administrative, technical, and organizational safeguards to protect personal information. No online system is completely secure, and we cannot guarantee absolute security.
9. California Privacy Rights
California residents may have the right to request access to, correction of, or deletion of personal information, subject to applicable law.
To submit a privacy request, contact us at info.hvacpros@gmail.com.
10. Children’s Privacy
Our website and services are not intended for children under 18. We do not knowingly collect personal information from children.
11. Updates To This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
12. Contact Us
HVAC Pros Services
8060 Florence Ave #211
Downey, CA 90240
Email: info.hvacpros@gmail.com
HVAC Pros Services is a third-party marketing and referral platform. HVAC Pros Services is not a licensed contractor and does not perform, contract for, supervise, warranty, or collect payment for HVAC, plumbing, construction, repair, or installation work.
